Terms and Conditions

Tripy Taxi – Terms and Conditions
Welcome to Tripy Taxi! Before availing our services, please take a moment to read and understand our terms and conditions:

  • Booking and Reservations:
    • All bookings are subject to availability.
    • Reservations can be made through our website, mobile app, or by contacting our customer support.
    • A valid contact number and email address are required for booking confirmation.
  • Fare Calculation:
    • Taxi fares are based on the distance traveled and may include additional charges for tolls, parking, or any other applicable fees.
    • Fare rates are subject to change without prior notice. However, booked rides will be charged at the rate confirmed during booking.
  • Cancellation and Refund Policy:
    • Cancellation of a booking must be done at least 6 hours/3days before the scheduled pickup time to be eligible for a refund.
    • Refunds for canceled bookings will be processed within 2-3 business days and may be subject to a cancellation fee.
  • Travel Time and Delays:
    • Tripy Taxi strives to provide timely services. However, travel time may vary depending on traffic, weather conditions, or other unforeseen circumstances.
    • We are not responsible for any delays caused by factors beyond our control.
  • Passenger Responsibilities:
    • Passengers are responsible for providing accurate information during booking, including the number of passengers and any special requirements.
    • Passengers are required to treat the driver and the taxi with respect and adhere to all local laws and regulations during the journey.
  • Payment:
    • Payment can be made through various modes, such as cash, credit/debit cards, or digital payment platforms, as applicable in your region.
    • Passengers must pay the agreed fare before the completion of the journey.
  • Safety and Security:
    • Tripy Taxi prioritizes the safety and security of our passengers. Our drivers are trained professionals with valid licenses and proper identification.
    • Passengers are encouraged to wear seat belts for their safety during the journey.
  • Loss and Damage:
    • Tripy Taxi is not responsible for any loss, damage, or theft of personal belongings during the journey.
    • Passengers are advised to take care of their belongings and ensure nothing is left behind in the taxi.
  • Complaints and Feedback:
    • We welcome feedback from our passengers to improve our services. If you have any complaints or suggestions, please feel free to reach out to our customer support.
  • Amendments to Terms and Conditions:

  • Tripy Taxi reserves the right to amend or update these terms and conditions at any time without prior notice. The latest version of the terms and conditions will be applicable.
    By availing our services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact our customer support for assistance.
    Thank you for choosing Tripy Taxi! We wish you a pleasant and enjoyable journey! 🚕🌟
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